Terms of online shopping

Please read the terms of use carefully before using our website. By using this site, you confirm that you have read, understood and accepted these terms of use. ELLE Cosmetics d.o.o. reserves the right to modify the Terms of Use at any time by making changes to the text. We suggest that you visit this page from time to time to see if the terms may have changed since your last visit.

If you do not agree with the Terms of Use and Terms of Online Shopping, please do not use this website and do not leave any data. You can read additional information about shopping on the site on the How to shop page.

The electronic offer of products published on this site contains all essential elements that are important for the consumer's decision to purchase the offered products.

Purchases on the website www.elle-cosmetics.me can be made by individuals and legal entities. You can order the desired products from our website directly, by adding them to the basket, or by phone and email.

Shipment delivery

The products you order through our website are delivered via courier services with which ELLE Cosmetics d.o.o. cooperates. Delivery costs are borne by the buyer and paid for when taking delivery. See more details about the payment method on the Payment method page.

Product description

We strive to describe all products as accurately as possible. Please note that product information may be incomplete, out of date and inaccurate due to product updates. We do not guarantee that all product information and images provided are 100% accurate, complete, reliable and error-free.

We strive to regularly update all product information, including ingredient information. Due to the constant improvement of formulations, the list of ingredients for each individual product listed on the website may differ minimally from the one on the packaging. For the most reliable list of ingredients, we advise you to check what is written on the packaging.

Prices

All product prices listed on the site are the prices at which you buy the product through our site at a given time and include VAT. The total amount of your order, including shipping costs, is clearly displayed in the shopping cart and is visible during checkout.

After completing the order on the website, you will receive an email notification about the order confirmation. This email contains the data you left when creating the order, as well as information about the ordered products and the total price.

In case of price deviation, for any reason, ELLE Cosmetics d.o.o. is obliged to inform the customer about it.

Data privacy

Protection of privacy and personal data of site users is extremely important for our company. All activities on the Internet that are related to the company ELLE Cosmetics d.o.o. are aligned with the regulations of Montenegro.

Personal data are those data that reveal your identity, e.g. Your first and last name, address, telephone number and email address. We collect only necessary, basic data about customers/users and data necessary for business and user information in accordance with good business practices and with the aim of providing quality service. When shopping online, we process the following types of personal data: name and surname, e-mail address, address (city, street and number) i phone number.

All user/customer data is strictly stored and is available only to employees who need this data to perform their work, with the aim of fulfilling the purpose for which the personal data was collected. All our employees are responsible for respecting the principles of privacy protection. Personal information you submit to this site will only be used for the purposes for which you submitted it.

All information collected about you during online shopping is safe and we will not misuse it under any circumstances, which ensures completely safe and secure business and cooperation with ELLE Cosmetics d.o.o. company.

If you do not agree with this data confidentiality statement, please do not use this website and do not leave any data. By continuing to shop on our site, we will consider that you have fully read and understood the conditions under which we process your personal data and that after reading and understanding, you have agreed to their application.

The data you submit to us in order to create an order and based on consent, you submit exclusively on a voluntary basis. Please note that without all the data we need to fulfill the purpose, we will not be able to start a business relationship with you and provide you with the agreed services.

The company ELLE Cosmetics d.o.o. undertakes all measures to ensure maximum security of personal data. All data is carefully secured against loss, destruction, alteration, falsification, manipulation and unauthorized access or use.